Archive for charger

Servicing at Accel Frontline? Beware!

Accel Frontline is the servicing centre for Sony Ericsson, Fly and Orion phones. If you have one of these phones that require servicing, please avoid Accel Frontline. Here’s how they went about ‘servicing’ my mobile.

My Fly E300 was not charging. As an Accel Frontline unit was near my house, I went there.

They checked the mobile (it took over one hour) and said the charging pins had to be replaced. I agreed.

When I collected it, I found that the phone was not charging. Hadn’t they changed the connectors? Yes, they said. But the reason this time was the faulty cable. But, hadn’t they said the charging pin was the culprit? Hadn’t they checked everything before taking the mobile for servicing? The girl at the counter had no answer.

Moreover, I found the memory card missing. When I brought it to their notice, she simply said, “We don’t take memory cards.” Then what else do you take ma’am?

The entire process had taken over an hour. I  was already late to office. I just came out. I went to the office and sent an email to info@accelfrontline.in and info@accelfrontline.com , as there was no email ID to be found for the Chennai Greams Road service centre.

I am waiting for the reply. I will update the blog once I get it.

 

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How Nokia replaces chargers

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The HTC charger story

What do you do when your mobile’s charger goes phut? Buy a new one.

How do you buy a new one? Go to the nearest mobile shop or an authorised dealer (so that you get a genuine one) and buy one.

Easy. Right?

But the HTC mobile phone guys thought it shouldn’t be so easy. So they devised a new way. How?

First, you have to ring up HTC customer care. You can use their toll-free number (Oh! Thanks a lot!)

Tell the customer care guy you need a battery. He will give you a complaint number and go to the ONLY service centre in your city – which may be 25 km away. No other service centres? Sorry. This is the only one, the customer care guy will tell you.

So you take down the address and go in search of the service centre. You may have to go around several times in the area to discover the service centre located in a tiny lane, which you may easily miss.

Why can’t HTC just sell their chargers in shops like mobile phones?

 

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